“PTX is like another arm to help us with the detailed work that we don’t always have time to do, or the IT resources to complete,” said the company’s property and sales tax supervisor.
In 2014, PTX began working with a regional electric company based in the Southeast. Due to their size, the small property and sales tax team is spread thin across multiple responsibilities. So when filings were due every spring, the team was burdened by a slow and time-consuming filing process. The root of the problem: data hygiene.
Data Challenges Slow Down Tax Team
Before partnering with PTX, the property tax team worked overtime in the spring, including many weekends, to complete filings by April 1. Because their data in their Asset Management and Property Tax systems was messy, values would error out, and it was common to go back and forth with IT several times to make fixes in the system—all of which slowed down their filing process.
“The data in our system wasn’t clean,” said the supervisor. “Once you clean it up and make sure it’s mapped correctly, PowerPlant works nicely. So, we partnered with PTX to make it happen.”
PTX Combines Data Skills with Property Tax Expertise to Solve Problem
PTX worked with the regional electric company’s team to take all the asset data needed for returns, standardize it, and map it consistently in PowerPlant. This year, it only took two weeks from start to finish to knock out the property tax filings, a process that used to take one to two months, or more.
“PTX consulting helps keep our data properly mapped and refreshed. When we see something that needs fine tuning, we can turn to PTX to step in,” said the supervisor. “Working with PTX is better than working with an IT consultant because PTX has the knowledge to evaluate our goals, propose several solutions, and then implement the one we choose.”
The company continues to work with PTX on an ongoing basis to help maintain clean data in PowerPlant. When they run into a data issue, they know they can rely on PTX to both present solutions and execute on them.
“I’ve worked with a lot of consultants and big firms, but with a smaller consulting group like PTX, I get good service from knowledgeable people. They dedicate the time and attention I need to get customized solutions,” said the property and sales tax supervisor.
Learn More ABout PTX Consulting Services
PTX is uniquely positioned to help our clients better use their property tax data. Our team has more than 35 years of property tax experience, including experience building property tax software. So, we understand the challenges you face—and how to solve them.